Processing Time

All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays are processed on the next business day.

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Shipping Methods & Delivery Time

Footwear ships orders via third-party courier services.

Delivery times are estimates only and may vary due to customs procedures, courier operations, local holidays, or high-demand periods.

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Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number.
Tracking information can be viewed directly on the courier’s website.

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Customs, VAT & Import Taxes

Orders shipped outside the European Union may be subject to customs duties, VAT, or import taxes.
These charges are not included in the product or shipping price and are the sole responsibility of the customer.

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Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.
Footwear is not responsible for delays, losses, or delivery failures resulting from incorrect or incomplete address details.

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Lost or Delayed Shipments

If a shipment is delayed beyond the estimated delivery timeframe, please contact us at service@foot-wear.store.
If a shipment is confirmed as lost by the courier, a replacement or refund will be issued in accordance with our store policies.

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Undeliverable or Returned Shipments

Packages returned due to incorrect address details or failure to collect may be subject to additional reshipping fees.

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Shipping Coverage

We currently ship to the following countries:

• Germany

• United Kingdom

• Netherlands

• France

• Italy